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Customer reviews of BILLTON MOTORS LIMITED

At BILLTON MOTORS we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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BILLTON MOTORS LIMITED

BILLTON MOTORS LIMITED
5
4.8

All 91 customer reviews

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  • 5

    By Anonymous on 11 January 2024 | Purchase not verified

    I recently bought a Car with Billton Motors. The staff were exceptionally helpful and friendly ,their after-sales service was top-notch. Throughout the sales process, they were helpful, communicated clearly, and made the overall experience seamless. Highly recommend!

    Reply from BILLTON MOTORS LIMITED on 21/02/24

    Thank you for your review! We appreciate your custom and valuable feedback.


  • 5

    Professional service

    By Anonymous on 11 December 2023 | Purchase not verified

    The process from start to finish was painless and straightforward. A professional service from all involved has been greatly appreciated. As a distance sale, a comprehensive video was sent over. The car was delivered as agreed and promised by a very helpful and friendly driver, and the car is as described and seen.

    Reply from BILLTON MOTORS LIMITED on 04/01/24

    Thank you for taking your time to provide feedback on your buying experience with us here at Billton Motors.


  • 5

    Non-existent service records

    By Anonymous on 07 November 2023 | Purchase not verified

    This company is not trustworthy. I bought a car, from them, on the condition that they let me have receipts and records of servicing for the car, which they claimed the person they got the car from was going to send them. They never let me have those documents and now I believe that they were lying about the existence of the documents.

    Reply from BILLTON MOTORS LIMITED on 08/11/23

    I have reviewed all conversations and CCTV footage relating to your purchase however we never promised proof of service records. You were advised that the previous owner had serviced the car but could not find the records to hand over to us when trading it in. We advised you should the previous owner forward these onto us, then we would forward them on to you, however you would need to buy on the basis of no service history in case we do not receive any records from the previous owner. We would never claim we have evidence of the service history if we have not seen it. I will also highlight the Auto Trader advert stated "No Service History".


  • 5

    GREAT PURCHASING EXPERIENCE

    By IRENA S on 01 November 2023 | Purchase not verified

    Few days ago I bought BMW from this company. Despite my previous bad experience buying a car through online and only being able to view the car through pictures, everything turned out excellent. Dave was very helpful and reassuring, that I will not regret buying this car. Car was delivered without problems despite distance. I did a test drive the same evening and it drives like a new car in perfect condition and was very clean inside, even though it is 10 year old. Also comes with 3 months warranty. So I'm happy with my new car.

    Reply from BILLTON MOTORS LIMITED on 08/11/23

    Thank you for your kind review Irena. We are pleased we restored your faith in your car buying experience. We do hope the car serves you well!


  • 5

    Outstanding

    By Emma T on 04 April 2023 | Purchase not verified

    Outstanding customer service...very friendly...absolute pleasure to deal with extremely and very highly recommended super stars thanku 😊

    Reply from BILLTON MOTORS LIMITED on 19/07/23

    Thank you for sharing your experience Emma and thank you for choosing Billton Motors for supplying your vehicle. We do hope the vehicle is serving you well and we look forward to being of service again in the future!


  • 5

    Great Dealer

    By Sukhy R on 18 March 2023 | Purchase not verified

    Absolute seamless purchasing experience, Great Test Drive Principle & of course Georgia made the whole process that bit better with ease…

    Reply from BILLTON MOTORS LIMITED on 19/07/23

    Thank you for your kind words Sukhy. We will be sure to pass on your positive experience to Georgia. Thanks again for your custom and we hope to be of service in the future!


  • 5

    By Anonymous on 09 September 2022 | Purchase not verified

    Very helpful and very friendly & no pressure to buy let u check car out by yourself

    Reply from BILLTON MOTORS LIMITED on 10/09/22

    Thank you for your review of your experience with us, we look forward to helping you buy your next car!


  • 5

    By Anonymous on 22 August 2022 | Purchase not verified

    Wow! The level of a service I received was phenomenal! Both Tony and Georgia were superb and very attentive when helping me find my new car! Would highly recommend!

    Reply from BILLTON MOTORS LIMITED on 10/09/22

    Looking after our customers is one of our main priorities and we are pleased you got to experience that with us here at Billton Motors. We hope you enjoy your new car!


  • 5

    By Anonymous on 21 August 2022 | Purchase not verified

    Can't fault this team . Emailed late one evening to ask to go and look at a car the following day - it was ready and waiting when I got there. No pressure at all to buy. Team were very helpful and delivered the car to my home address and we went on holiday in it the folowwing day . Really pleased with my purchase.

    Reply from BILLTON MOTORS LIMITED on 10/09/22

    Thank you for your kind words, we are pleased you felt at ease!


  • 5

    Brilliant!

    By Deborah B on 27 May 2022 | Purchase not verified

    Very happy with the purchase of my car, it was a smooth transaction from start to finish, the team were pleasant, helpful and explained everything. Great customer service! I would definitely recommend buying here! Many thanks to the sales team, and a big shout out to Georgia! Love my car!

    Reply from BILLTON MOTORS LIMITED on 27/05/22

    Thank you so much for your kind words! We appreciate you taking the time to share your experience with us here at Billton Motors. We're pleased to hear of your positive experience and glad you're enjoying your new vehicle!